The retail industry will forever be defined as pre-2020 and post-2020 as the need for contactless shopping accelerated digital retail experiences. And in 2022, it’s not as simple as separating your experiences into in-store vs online shopping.

If you are in the ecommerce industry, odds are you've heard the phrase headless commerce increasingly more over the last few years. So, what is it, and when does your organization need to consider making the switch? In this article, we will review the benefits and challenges of headless commerce and the key indicators that your business is ready to move away from a traditional monolithic site.

In the first two parts of this series, we covered the fundamentals of getting the right people and processes in place and gauging your organization’s readiness for change. But funding and standing up a new technology is only the beginning.

The marketing technology landscape is crowded with new and integrated solutions. Customer data platforms (CDPs) offer organizations a massive opportunity to aggregate, organize, and utilize customer data from a multitude of sources into activation-ready audiences. While this is a critical piece to any organization’s tech stack, many vendors claim they can offer identity resolution capabilities which may be misleading to marketers.

Upgrading legacy technology platforms to power key use cases is top of mind for many marketers. However, getting the most out of new technology requires addressing organizational and operational factors as well. In the first part of this series, we covered the people and processes your organization will need to consider when implementing a new tool.

Added value has always been a standard practice in media negotiations. Historically, added value was synonymous with “freebies” – if a brand bought $100K of media from a partner, that partner would throw in $10K worth of free inventory or impressions. That’s changed. Current media strategy shifts focus to data-led, optimizable tactics including programmatic, SEM, and social.