Feeding 2,518 children

When we published our book, Making Websites Win, we promised we’d give all of the profits to Mary’s Meals, an ingeniously efficient charity that feeds children in some of the world’s poorest countries. We are delighted to announce that we have just don…

When we published our book, Making Websites Win, we promised we’d give all of the profits to Mary’s Meals, an ingeniously efficient charity that feeds children in some of the world’s poorest countries. We are delighted to announce that we have just donated $46,235. That’s to pay for the feeding of 2,518 children for a […]

Let us grow your business

As of today, we are accepting clients for the 2019 edition of our service If you’re impatient to get a huge success under your belt, then now’s the time. We always become fully booked within several days of publishing a message like this. For details, …

As of today, we are accepting clients for the 2019 edition of our service If you’re impatient to get a huge success under your belt, then now’s the time. We always become fully booked within several days of publishing a message like this. For details, JUST REPLY TO THIS EMAIL (or click here to complete a […]

Fab-UX 5 – Issue 115

The weekly UX Design newsletter from Loop11. Create your free account today! Designer-developer collaboration in 6 memes invisionapp.com Development fundamentals for UX designers uxdesign.cc Best of 2018 UX Design Case Studies casestudy.club 7 tips to …

The weekly UX Design newsletter from Loop11. Create your free account today! Designer-developer collaboration in 6 memes invisionapp.com Development fundamentals for UX designers uxdesign.cc Best of 2018 UX Design Case Studies casestudy.club 7 tips to design faster & a why speed is important. uxdesign.cc UI/UX sketching techniques 101 uxdesign.cc

Before you can persuade your visitors, you need to persuade your boss

How to persuade companies—particularly nondigital incumbents—to commit to conversion rate optimization (CRO). Nondigital incumbents are companies that became successful in an offline world. In travel, they are the airlines and the hotel chains. In fina…

How to persuade companies—particularly nondigital incumbents—to commit to conversion rate optimization (CRO). Nondigital incumbents are companies that became successful in an offline world. In travel, they are the airlines and the hotel chains. In finance, they are the high-street banks and traditional financial services. In retail, they are the superstores and high-street stores. Digital disruptors […]

Several ways to get a sample of our bestselling book (or the full hardcover at a discounted price)

Here are several ways to get a sample of our bestselling book (or the full hardcover at a discounted price): New subscribers to our newsletter now receive a PDF sample of our book. If you prefer, you can get a Kindle sample by visiting the book’s Amazo…

Here are several ways to get a sample of our bestselling book (or the full hardcover at a discounted price): New subscribers to our newsletter now receive a PDF sample of our book. If you prefer, you can get a Kindle sample by visiting the book’s Amazon page and then clicking the “Send a free […]

How to write better by upgrading your computer monitor

Having the right computer display can significantly improve your writing. Bad displays are like uncomfortable shoes: you don’t feel the restrictions until they are removed. A great display screen can make you a better writer In our book, Making Website…

Having the right computer display can significantly improve your writing. Bad displays are like uncomfortable shoes: you don’t feel the restrictions until they are removed. A great display screen can make you a better writer In our book, Making Websites Win, we explain why long copy often beats short copy, and why your copy should […]

Help us spread the word to help charities

Help us spread the word to help charities All profits from our book go to charity, but we’ve had an idea that could help more worthy causes and people in need. Many readers tell us that our book helped them to hugely grow their profits. We think it wou…

Help us spread the word to help charities All profits from our book go to charity, but we’ve had an idea that could help more worthy causes and people in need. Many readers tell us that our book helped them to hugely grow their profits. We think it would be great if the book could […]

Tips and tools: An easy way to send direct mail; Google tools for WordPress; and more…

Here are some great resources we have recently shared with one another An easy way to send direct mail Many of our clients have had success by translating their winning online messages into offline media. (We describe an interesting direct-mail win in …

Here are some great resources we have recently shared with one another An easy way to send direct mail Many of our clients have had success by translating their winning online messages into offline media. (We describe an interesting direct-mail win in Conversion for mobile: how we helped grow a FinTech company by 470%.) Actually […]

Data & Business Impact with Feras Alhlou

A few months ago I had the opportunity to chat with my friend and work partner Feras Alhlou, Co-Founder and Principal Consultant at E-Nor & Co-Author of Google Analytics Breakthrough. Feras and I have known each other for almost 10 years, and it is…

Google Analytics Stuido

A few months ago I had the opportunity to chat with my friend and work partner Feras Alhlou, Co-Founder and Principal Consultant at E-Nor & Co-Author of Google Analytics Breakthrough. Feras and I have known each other for almost 10 years, and it is always great to hear more about the work that he and his first-class team are doing.

Here are the questions we discussed, checkout the answers in the video below. I have also added some of my favorite highlights from the interview after the video.

  1. [01:05] What's the process that you use to make sense out of data?
  2. [02:41]During this process, what do you actually do when you start working with data?
  3. [04:07]When analyzing data, how can we make sure that we are looking at the context to understand what is happening around us?
  4. [07:24]How can Data Studio and better data visualizations help companies make more data-driven decisions?

We believe analytics is a business process. We start with an audit, both from the business side and the technical side - we want to engage the stakeholders to understand how to measure what matters most to the business. Once we have the data in place, we go to the reporting layer - how do we report on this data? Then, we start to be able to analyze the data and find some actionable insights. Last, we can move to testing and personalization - that's when you really can have an impact on the business. Read more about E-Nor's Optimization Framework

There's a whole lot of data these days, right? Life used to be simple for marketers: one device, a few channels - now there's data everywhere, mobile, social, web, and of course backend data. I think one of the first things we need to do is to understand the context around that data, focusing on the following:

  • The integrity of the data: is it clean, was it collected properly, is it raw or aggregated? Understand the data collection, how the data was put together.
  • Having a set of meta data, information about the data: if you're looking at Google Analytics metrics, knowing more about the user. For example, if you have a subscription based model: Is it a premium user? Is it a standard user? Having that additional data gives a whole lot of context, to the person who's consuming that data.

I would definitely advice to have a data road map. Start with what you own, web and mobile analytics data. Then, start augmenting reports with basic social data, maybe you can get a little bit into the qualitative aspect with that. And last but not least, a great product that was recently introduced by Google as the Surveys product. There are surveys we can do on our own properties to understand the voice of the customer. But also use it to do market research - it used to be expensive and cumbersome to do it, but now you can easily run a Google survey and do a lot targeting.

And here is Feras and me having fun in the Google Analytics studio!

Daniel Waisberg and Feras Alhlou

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Daniel Waisberg and Feras Alhlou

Data That Matters: Maternal Mortality Trends

I have always appreciated the work of the Bill and Melinda Gates Foundation, it is really amazing to see people working so hard to make the world a better place. But I was left speechless when I opened their new report: GoalKeepers 2017. It tells the s…

Data That Matters: Maternal Mortality Trends

I have always appreciated the work of the Bill and Melinda Gates Foundation, it is really amazing to see people working so hard to make the world a better place. But I was left speechless when I opened their new report: GoalKeepers 2017. It tells the stories behind the data to help "accelerate progress in the fight against poverty by helping to diagnose urgent problems, identify promising solutions, measure and interpret key results, and spread best practices".

First and foremost, the goals themselves are superb - I can't think of more important issues to fight for. But I was also impressed by the information design, it is spotless. They used the right medium for each piece of information: text, images, videos, animations and charts. The report is engaging and, before you realize, you spent an hour going through it. So I was touched both as a person that cares about what is happening around me and as a professional appreciating good work.

Interestingly, a few months ago I was looking for some data to build a sample report, and I chose the maternal mortality dataset from UNICEF's data portal. I built the report and used it, but didn't take the time to publish it - ever heard of procrastination? :-)

In this article I will provide more context into GoalKeepers 2017 using publicly available UNICEF data on maternal mortality. I'll start with some words about the GoalKeepers 2017 report - then, I'll discuss some of the steps I used to create my report and the insights I learned from the data.

Stories behind the data: maternal mortality in Ethiopia

One of the highlights that I found particularly interesting in GoalKeepers 2017 was the maternal mortality case study, focusing on how Ethiopia is fighting this terrible issue. Here is how Bill and Melinda define it.

"If you were trying to invent the most efficient way to devastate communities and put children in danger, you would invent maternal mortality." Bill and Melinda Gates

Most people would agree that mothers are probably the most important pillar for a child (I'm a father, and I think fathers are important too, but as my mom always says: "you will never be a mother!"). So it is devastating to learn that in 2015, UNICEF registered 302,530 maternal deaths due to complications from pregnancy or childbirth - 168.7 deaths per 100,000 live births. And remember that a mother's death does not mean one child left motherless, women can already have many more children when it happens.

However, as GoalKeepers 2017 shows, we've made some great progress, and the trends look good. In their case study, they show how Ethiopia is taking giant steps on their fight against maternal mortality, and the chart they used is simple and powerful: mortality went from 843 to 357 per 100,000 from 1990 to 2015 - that's great!

maternal mortality ethiopia

But in order to understand our global status better, it is important to put more context into the mix: what's happening around the world? And how does Ethiopia compare to other places?

Maternal Mortality around the world

To have a better understanding of how both Ethiopia and the world in general is progressing, I took a deeper look in the maternal mortality dataset from UNICEF's statistics website. The data is publicly available, well organized, and it seems trustworthy. I downloaded the xlsx file and formated it for Data Studio using this spreadsheet; then, I imported it to Data Studio (learn how).

Below you'll find my data visualization embedded, scroll down to read some of my conclusions based on the data.

I know, the horizontal bar chart goes on forever! But I think it gives an interesting perspective.

Disclosure: I do not pretend to be a specialist in global health, my knowledge about the efforts in the area are minimal. The insights below are based on the data only - I'm assuming UNICEF publishes accurate and unbiased data. With that said, I hope it will help people understand better the status and trends of maternal mortality around the world.

Here are my insights on maternal mortality based on UNICEF's data.

  • Amazing progress - but not solved: out of 183 countries in the data, only 13 are worse off in 2015 compared to 1990. The trajectory is mostly good - globally, we saw a decrease from 339 to 168 in maternal mortality rate, an average of 44% decrease. For context, Ethiopia's rate decreased by 71%, significantly better than the average. However, it is clear from the map that Africa is bleeding, with Sierra Leone losing 1,360 for 100,000 giving birth - that's very bad.
  • United States and South Africa have alarming trends: both countries are among the top 10 countries in the 'getting worse' table (sorted by 1990-2015 % change) - South Africa had an absolute 1,500 deaths and USA 550, that's a lot of loss. Even though they don't have the highest rates, it is quite alarming to see the negative trends and absolute numbers. For more on the USA trend check this article, which discusses possible reasons and links to more in-depth analyses.
  • Cambodia and Turkey up-and-to-the-right, but still a lot of deaths: both countries have shown great progress, appearing in the top 10 'getting better' table - but they still need a big push, especially Cambodia.

I think those are interesting points to think about as we continue fighting this horrible issue - the more data (and analyses) we have, the more prepared we will be. If you are looking for a place to start, UNICEF has a lot of interesting datasets in their data portal. Let's help make the world a better place!

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