What Users Do

We set up whatusersdo so anyone, in any size or type of organisation, can observe real people using their website. Quickly, easily and cost-effectively. Whatusersdo is an online User Experience research service. You can set a task for our users and we record their screens and spoken thoughts as they complete that task. You can then watch online videos of their screens and voices.

Our clients use whatusersdo to test usability, benchmark competing websites, better understand user behaviour and get feedback on their online propositions. In fact, so long as it’s online, you can get qualitative user insights into almost anything.¬†What used to take days or weeks and thousands of pounds now takes a fraction of the time and cost.

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