User Testing

How customers use UserTesting.com:

  • UX usability professionals use us to test a wireframe or a prototype site.
  • Web marketers use us to test their competitors’ sites–to find out what their competitors do better.
  • Product managers use us to watch their target market start at Google and naturally search the web for their product.
  • Agencies use us as a pitching tool to show videos of users struggling with a prospective client’s site (followed by how they’d improve it).
  • Conversion rate optimizers use us to find and fix their site’s biggest problems, and then run A/B tests to measure the improvement.
  • Game developers use us to ensure their games are fun!
  • Designers use us to watch real people using their normal computer–so they can see things like IM interruptions and small browser windows.
  • Developers: Agile development teams use us because of the rapid turnaround.
  • Entrepreneurs: Lean startups use us in their Build-Measure-Learn feedback loop.
  • Search engine experts use our new PPC and landing page optimizer to increase their advertising ROI.
  • Mobile apps developers use our new mobile app testing so they stop getting one star reviews.

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