New Loop11 feature: Transcripts

We’re super excited to announce a new feature that makes reviewing user test videos more efficient: Transcripts. When you get videos back from your user tests, it can be hard to find an insight amidst all the verbal comments. That’s why Loo…

We’re super excited to announce a new feature that makes reviewing user test videos more efficient: Transcripts. When you get videos back from your user tests, it can be hard to find an insight amidst all the verbal comments. That’s why Loop11 has developed a new feature that automatically transcribes verbal comments into text, so […]

Complete Tutorial On Mobile App Designing For UI/UX Designers

Time is of the essence for everyone, and the app development team is not an exception. Hence, knowing how to utilize your team’s precious time correctly is essential. Especially when it comes to designing your mobile app, your app developers seem to ge…

Time is of the essence for everyone, and the app development team is not an exception. Hence, knowing how to utilize your team’s precious time correctly is essential. Especially when it comes to designing your mobile app, your app developers seem to get lost in the designing ecosystem. The app designing process can be overwhelming, […]

Marketing And Retargeting Trends To Look Out For In 2022

As we prepare to head into 2022, Covid-19 is not the only thing the corporate world is concerned about. As the online sphere continues to evolve with more e-commerce competitors than ever before, it’s no surprise that marketing strategies as we once kn…

As we prepare to head into 2022, Covid-19 is not the only thing the corporate world is concerned about. As the online sphere continues to evolve with more e-commerce competitors than ever before, it’s no surprise that marketing strategies as we once knew them are beginning to transform too. From new focuses on user experience […]

8 Greatest Books About UX Design

There is lots to learn about UX design. UX designers are responsible for creating software and technology that we use daily. There are plenty of resources to help you gain more knowledge on UX design. Books are one of the easiest ways to learn more abo…

There is lots to learn about UX design. UX designers are responsible for creating software and technology that we use daily. There are plenty of resources to help you gain more knowledge on UX design. Books are one of the easiest ways to learn more about a certain subject or field of work. These are […]

How to Create an Information Architecture for an Intranet

With an increase in people working remotely, many organizations are now optimizing their digital collaboration tools and applications. Intranet is one of the applications many organizations are upgrading. However, many organizations redesign their intr…

With an increase in people working remotely, many organizations are now optimizing their digital collaboration tools and applications. Intranet is one of the applications many organizations are upgrading. However, many organizations redesign their intranets with little attention to Information Architecture, which leads to poor usage and adoption. Information architecture design can help your intranet with […]

Powerful UX Statistics To Impress Investors and Stakeholders

User experience is by far one of the most important things you should take into account when creating a customer service strategy for your business. After all, it’s not just how well you can handle customer questions by phone or email, but also how goo…

User experience is by far one of the most important things you should take into account when creating a customer service strategy for your business. After all, it’s not just how well you can handle customer questions by phone or email, but also how good the UX of your website is that allows your clients […]

How to Track and Fix All the Weakest Parts of Your User Journey Map

Nowadays, businesses from all kinds of industries are hyper-focused on their customers. In fact, customer experience has become a priority, particularly for businesses selling their goods and services online. That’s why customer (or user) journey mappi…

Nowadays, businesses from all kinds of industries are hyper-focused on their customers. In fact, customer experience has become a priority, particularly for businesses selling their goods and services online. That’s why customer (or user) journey mapping has become so popular. It’s a surefire way to visualize the journey of every customer, track their actions, and […]

When Lead Generation Trumps Helping Customers | #FrictionHunter

Turning a chat request into a lead generation process adds friction and annoys customers.
The post When Lead Generation Trumps Helping Customers | #FrictionHunter appeared first on Neuromarketing.

Frustrating customer experience #CX

Turning a chat request into a lead generation process adds friction and annoys customers.

The post When Lead Generation Trumps Helping Customers | #FrictionHunter appeared first on Neuromarketing.

UX Optimization Book

UX Optimization Combining Behavioral UX and Usability Testing Data to Optimize Websites It only took me a year and a half. But I’m finally finished writing my new UX Optimization Book. Huzzah! The title of the book is: “UX Optimization: Com…

UX Optimization Combining Behavioral UX and Usability Testing Data to Optimize Websites It only took me a year and a half. But I’m finally finished writing my new UX Optimization Book. Huzzah! The title of the book is: “UX Optimization: Combining Behavioral UX and Usability Testing Data for Website Optimization” and it is the first […]