Powerful UX Statistics To Impress Investors and Stakeholders

User experience is by far one of the most important things you should take into account when creating a customer service strategy for your business. After all, it’s not just how well you can handle customer questions by phone or email, but also how goo…

User experience is by far one of the most important things you should take into account when creating a customer service strategy for your business. After all, it’s not just how well you can handle customer questions by phone or email, but also how good the UX of your website is that allows your clients […]

How to Track and Fix All the Weakest Parts of Your User Journey Map

Nowadays, businesses from all kinds of industries are hyper-focused on their customers. In fact, customer experience has become a priority, particularly for businesses selling their goods and services online. That’s why customer (or user) journey mappi…

Nowadays, businesses from all kinds of industries are hyper-focused on their customers. In fact, customer experience has become a priority, particularly for businesses selling their goods and services online. That’s why customer (or user) journey mapping has become so popular. It’s a surefire way to visualize the journey of every customer, track their actions, and […]

4 Reasons Why Business Leaders Should Pay More Attention To Heatmaps

Let’s explore how heatmaps provide marketers with invaluable data that helps understand how users behave and navigate. Heatmaps are a great way of understanding what visitors actually do on your website. They can provide insights into where they click,…

Let’s explore how heatmaps provide marketers with invaluable data that helps understand how users behave and navigate. Heatmaps are a great way of understanding what visitors actually do on your website. They can provide insights into where they click, how far they scroll, what content they actually spend time looking at and what they outright […]

How To Plan A Website Structure: Complete Guide

One of the best ways to ensure that the user experience of your website is top-notch is by creating a website that functions perfectly. Well, a website that has no issues whatsoever is probably impossible to create, but you can try to make your site as…

One of the best ways to ensure that the user experience of your website is top-notch is by creating a website that functions perfectly. Well, a website that has no issues whatsoever is probably impossible to create, but you can try to make your site as good as possible. To do this, you will need […]

User Research Bias: How It Hurts Your App and What You Can Do About It

Your hypothesis of how an app should work for your audience may not be correct if you allow user research bias to enter into play. Research makes a difference in the features you add to your design and how you deliver new content. You must forget all t…

Your hypothesis of how an app should work for your audience may not be correct if you allow user research bias to enter into play. Research makes a difference in the features you add to your design and how you deliver new content. You must forget all the assumptions you have about your customers and […]

How UX Process Methodology Has Evolved

The user experience (UX) concept has been around for ages. When a company conducts user research through different methods, such as user interviews and user surveys, the process is often user-focused to improve the user experience for various products …

The user experience (UX) concept has been around for ages. When a company conducts user research through different methods, such as user interviews and user surveys, the process is often user-focused to improve the user experience for various products and services. Additionally, when a company designs its products to suit people of different demographics, it […]