The stories that inspire us to apply Genchi Genbutsu

In our article about Genchi Genbutsu, we described the incredible benefits of “going to the real place,” and how the principle has given us some of our biggest breakthroughs. We also provided a checklist of the six obstacles that stop people (including…

In our article about Genchi Genbutsu, we described the incredible benefits of “going to the real place,” and how the principle has given us some of our biggest breakthroughs. We also provided a checklist of the six obstacles that stop people (including us) from going to the real place. But we realized the article was […]

The Infinite Manager (Part 2): To be a great Flow Manager, you need to start with your personal flows

The following excerpt is from our in-house onboarding flow for new team members. We are publishing it as a series of articles, which we’re calling The Infinite Manager. The series describes the unconventional operating system that has enabled our small…

The following excerpt is from our in-house onboarding flow for new team members. We are publishing it as a series of articles, which we’re calling The Infinite Manager. The series describes the unconventional operating system that has enabled our small team to have such an impact on the web’s leading companies. In part 1, we […]

The Infinite Manager (Part 1): Flow Management—our secret to managing overwhelming volumes of work

Our article about Genchi Genbutsu was an extract from our in-house onboarding flow, which all new team members follow when they join us. It received so much positive feedback, we’ve decided to publish more, as a mini-series. This article introduces the…

Our article about Genchi Genbutsu was an extract from our in-house onboarding flow, which all new team members follow when they join us. It received so much positive feedback, we’ve decided to publish more, as a mini-series. This article introduces the unconventional operating system that has enabled our small team to have such an impact on […]