[Case Study] Conversion Rate Optimization In Action: Intuit’s Mike Loveridge

Mike Loveridge is the Head of Conversion Rate Optimization at TSheets by QuickBooks, the world’s top-rated time tracking and scheduling software. In January of this year TSheets was acquired by Intuit, the #1 financial services company for helping smal…

Intuit case study: Crazy Egg heatmaps and recordings

Mike Loveridge is the Head of Conversion Rate Optimization at TSheets by QuickBooks, the world’s top-rated time tracking and scheduling software. In January of this year TSheets was acquired by Intuit, the #1 financial services company for helping small businesses scale, offering industry-leading tools like QuickBooks, TurboTax and Mint. The Process When tackling a new conversion rate optimization project, Mike generally takes the following steps: Reviews click data from Google Analytics, and past Optimizely tests, to find out where website visitors might be getting stuck in the funnel and on specific page sections Uses Crazy Egg Recordings and Snapshots to...

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A significant increase in form completions, enrollments, and starts for Education Affiliates

Education Affiliates owns and operates a network of post-secondary schools across 45 locations in the United States, providing career training programs in many industry sectors. A short video interview with the client A transcript of the video “It was …

Education Affiliates owns and operates a network of post-secondary schools across 45 locations in the United States, providing career training programs in many industry sectors. A short video interview with the client A transcript of the video “It was just really a fantastic experience, and it really exceeded our expectations” “Our experience with CRE has been […]

“Our CEO dreamed of working with CRE,” says Magoosh. “We’ve accomplished more than I ever imagined”

Magoosh is an online test preparation company based in Berkeley, California, which teaches students through video lessons, practice test questions, and online support. A short video interview with the client A transcript of the video “Our CEO had alway…

Magoosh is an online test preparation company based in Berkeley, California, which teaches students through video lessons, practice test questions, and online support. A short video interview with the client A transcript of the video “Our CEO had always dreamed of working with Conversion Rate Experts and once we finally hit the traffic threshold, he was […]

Healthcare brand Focus Clinic is growing its business using The CRE Methodology

Focus Clinic is a world-leading clinic for laser eye surgery and vision correction. Its clients include many celebrities, including Queen’s Brian May. It hired Conversion Rate Experts to create a Blueprint Report for Rapid Growth. A transcript of an in…

Focus Clinic is a world-leading clinic for laser eye surgery and vision correction. Its clients include many celebrities, including Queen’s Brian May. It hired Conversion Rate Experts to create a Blueprint Report for Rapid Growth. A transcript of an interview with the client “I’m David Allamby, CEO of Focus Clinic. As a leading provider of laser […]

Analyzing User Test Data - The Devil is in the Detail

At Loop11 we like to practice dog fooding. Recently we ran two usability studies to gain comparative benchmarking data on an existing design and then comparing that to a new one. Since the new design was yet to be released, we created two InVision prot…

At Loop11 we like to practice dog fooding. Recently we ran two usability studies to gain comparative benchmarking data on an existing design and then comparing that to a new one. Since the new design was yet to be released, we created two InVision prototypes, one for each design. We then created 4 tasks and […]

“ROI has been outstanding,” says Quimbee

In the Inc 500, Quimbee was named the #9 fastest-growing education company in the United States. A short video interview with the client A transcript of the video “The actual dollar ROI on working with CRE has been outstanding.” “The actual dollar ROI …

In the Inc 500, Quimbee was named the #9 fastest-growing education company in the United States. A short video interview with the client A transcript of the video “The actual dollar ROI on working with CRE has been outstanding.” “The actual dollar ROI on working with CRE has been outstanding. We’ve had a number of […]

“Really big results … numbers that are almost hard to believe,” says agency Best Worlds

Best Worlds is a web development agency that specializes in Magento and WordPress. A short video interview with the client A transcript of the video “Wins that had numbers that are almost hard to believe” “Working with Conversion Rate Experts, there’s …

Best Worlds is a web development agency that specializes in Magento and WordPress. A short video interview with the client A transcript of the video “Wins that had numbers that are almost hard to believe” “Working with Conversion Rate Experts, there’s been some really big results—wins that had numbers that are almost hard to believe. I’m […]

“Our company grew exponentially,” says beach brand Tesalate

A transcript of an interview with the client “I’m Volkan Ozbek, co-founder of Tesalate, the world’s leading beach towel brand. We design our towels in Australia using cutting-edge fabric technology and on-trend designers, to make people’s beach days be…

A transcript of an interview with the client “I’m Volkan Ozbek, co-founder of Tesalate, the world’s leading beach towel brand. We design our towels in Australia using cutting-edge fabric technology and on-trend designers, to make people’s beach days better. Our products are sold to over 100 countries. “Tesalate had grown every month since we launched. […]

5 ‘Only Slightly Exaggerated’ Questions with Travel Oregon

The fantastical travel marketing campaign by Travel Oregon is captivating viewers as it aims to drive tourism to the state. The cinematic, Miyakazi-inspired spot features real places you can visit in seven regions of Oregon. If you haven’t already experienced the ‘Only Slightly Exaggerated’ campaign, watch the video below and be sure to explore the […]

The post 5 ‘Only Slightly Exaggerated’ Questions with Travel Oregon appeared first on Bound.

The fantastical travel marketing campaign by Travel Oregon is captivating viewers as it aims to drive tourism to the state. The cinematic, Miyakazi-inspired spot features real places you can visit in seven regions of Oregon. If you haven’t already experienced the ‘Only Slightly Exaggerated’ campaign, watch the video below and be sure to explore the website and the campaign’s corresponding landing pages. Intrigued by the magical campaign, we asked Bryan Mullaney, Global Marketing Insights and Planning Manager at Travel Oregon, about the travel marketing campaign’s goals and strategy, marketer-to-marketer.

1. What are the goals for the ‘Only Slightly Exaggerated’ campaign?

Our goal was to create a feeling of “I want to go there, I want to experience nature in Oregon.” In travel and tourism marketing, that’s usually done through stunning nature photography, but you run the risk of creative that doesn’t stand out. Mountains, rivers and lakes start looking very similar in today’s tourism marketing world. While our concept focuses on nature and outdoor recreation, our goal is to use the beautiful, enchanting, and inviting animation to inspire people to come find happiness off the beaten path, all over Oregon.

2. How do you define success? And, how are you measuring it?

Success can be defined in a multitude of ways for this campaign. From a media standpoint, it’s about video views, traffic to TravelOregon.com and engagement with our content. We measure engagement by time on site, pages viewed, and folks ordering visitor guides or subscribing to emails from us.

Ultimately we’re always trying to get people to book overnight stays aka “heads in beds” to help stimulate the local economies around the state. As of the May 2018 Dean Runyan Associates “Oregon Travel Impacts” research report, the travel and tourism industry generates $11.8 billion and directly employs 112,200 Oregonians.

3. What role does the website play in the campaign?

A key challenge for the team was figuring out how to pay off (and extend!) the magical experience for audiences who are inspired by the animated spot on TravelOregon.com. Working off a mere photograph cannot possibly relay the feeling of being here. Therefore, we leveraged the fantastical images and characters from the campaign video to immerse visitors in a compelling new world (before they have a chance to exercise their disbelief).

The landing page takes visitors on a journey through Oregon, complete with animations (a combination of gifs, parallax and html5 video) and calls-to-action (CTAs) sprinkled throughout. However our job would only be half complete if we didn’t create a bridge between the fantastical experiences of the animation and real Oregon locations travelers can visit.

We showcase the beauty of Oregon and connect and educate our audience to authentic experiences throughout the state. For example, folks who are inspired by kids riding a giant rabbit through a tulip field are connected to Oregon in Bloom, a collection of trip ideas about flower festivals, spring events and waterfall hikes. We also used this campaign to tell the backstory of one of the country’s most iconic sights—Crater Lake National Park—by highlighting the lake’s geological history and illuminating some of the more prominent tribal myths about its formation through its creation story.

4. Travel Oregon is known for its original and imaginative campaigns, like the recent Oregon Trail campaign and last year’s robot fish. What was the inspiration behind ‘Only Slightly Exaggerated’?

Have you ever tried to snap a picture of a beautiful landscape, only to look at your phone and think, “No, but it’s better than that. I swear!” Even with the most advanced cameras and editing software, it’s almost impossible to capture what you’re really seeing, feeling and experiencing in Oregon. That’s because Oregon is magical, and you really have to be here to get it. Oregon feels like it was plucked out of the greatest tales of fantasy and adventure, so we wanted to give it the treatment it deserves: animation. For an in-depth look at how we brought Oregon’s magic to life, you should read this behind the scenes story.

5. The Oregon Symphony created the original score for the campaign. What other authentically Oregon hidden gems are there throughout the campaign?

This fanciful, artful animation features Oregon’s majestic and diverse range of outdoor adventures in all the state’s seven tourism regions – from mountain biking the North Umpqua to fishing at Ramona Falls, to star gazing at Crater lake, and hot air ballooning over the Willamette Valley—there’s no shortage of magical adventures for everyone in Oregon.

For its hidden gems and even deeper stories about Oregon’s magic, follow us across social media where we are rewarding our fans with much more! For example, as part of our launch strategy, we have been juxtaposing animated scenes from the video with the real user-generated Instagram of these places and other similarly magical places throughout Oregon.

Also, a major strategy for the second half of the campaign will be the use of local and regional influencers who travel across the state to highlight a key activity or destination mentioned in the 90-second spot.

The post 5 ‘Only Slightly Exaggerated’ Questions with Travel Oregon appeared first on Bound.

User Testing a User Testing Tool

I realize the title of this article sounds unbelievably meta but stick with me. This was exactly what we had to do when reimagining the Loop11 participant interface used during usability studies run by our customers. The context you need for this artic…

I realize the title of this article sounds unbelievably meta but stick with me. This was exactly what we had to do when reimagining the Loop11 participant interface used during usability studies run by our customers. The context you need for this article is that Loop11 is a remote usability testing platform used by UX professionals around the world to test […]