Measure Your Success

Business management consultant Peter Drucker is often attributed with the saying “you can’t manage what you can’t measure.” By this he meant that you don’t know whether you’re succeeding unless your goal is defined and tracked. When it comes to DMO websites there are six goals we see tracked more often than others. They are:… Read More

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Business management consultant Peter Drucker is often attributed with the saying “you can’t manage what you can’t measure.” By this he meant that you don’t know whether you’re succeeding unless your goal is defined and tracked.

When it comes to DMO websites there are six goals we see tracked more often than others. They are:

  • eNewsletter SignUp
  • Visitor Guide Download
  • Aggregate Bounce Rate
  • Aggregate Time On Site
  • Aggregate Goal Conversion Rate
  • Aggregate Pages Per Visit

Because it is the most commonly tracked, we covered eNewsletter Sign-up in more detail in this previous post. In this post, we’ll pull from our report State of Personalization for Destination Marketers, so you can see how you measure up to your peers.

In the below charts, the Non-Targeted numbers represent website visitors who were not served personalized content. If you are not serving personalized content, you should compare your own performance against this group.

If you are serving personalized content, you will be in the higher performing group and should compare your performance to that of the website visitors tracked under Targeted.

How does your website compare to your peers on these key metrics? Does this bring up questions about what you’re measuring and managing? A simple but well organized measurement strategy is critical to managing a successful website. If you have any questions about best practices, please feel free to contact the Bound team here, and we’ll be happy to chat.

If you would like to download the  Free Guide: State of Personalization 2018 Report from which we pulled these metrics, click here. In the report, you will learn how destination marketers like you are leveraging:

  •      Website personalization benchmark statistics
  •      Strategies for implementing personalization
  •      2018 trends in content and personalization
  •      Real case studies from successful destinations

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How data visualizations enhance Executive decision making

Just as Michelangelo approached that giant block of Carrara marble and said, “I saw the angel in the marble and…Read blog postabout:How data visualizations enhance Executive decision making
The post How data visualizations enhance Executive decision …

Just as Michelangelo approached that giant block of Carrara marble and said, “I saw the angel in the marble and...Read blog postabout:How data visualizations enhance Executive decision making

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Making Marketing Analytics Simple And Easy To Understand

Does the thought of marketing analytics make you cringe? Does it seem overwhelming and time consuming? Many business owners find analytics and reporting a cumbersome task and one they put off until absolutely necessary. If this is you, or you’d like some advanced tips on measuring data, this is the article for you. We look […]

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Making Marketing Analytics Simple And Easy To Understand

Does the thought of marketing analytics make you cringe? Does it seem overwhelming and time consuming?

Many business owners find analytics and reporting a cumbersome task and one they put off until absolutely necessary. If this is you, or you’d like some advanced tips on measuring data, this is the article for you.

We look at making marketing analytics simple and easy to understand so it’s something you want to do, not grudgingly have to do.

First, let’s define marketing analytics.

Marketing Analytics Is…

Marketers (and business owners) use marketing analytics to evaluate the success of their marketing initiatives.

These analytics make up the processes and technologies to measure their performance.

Bottom line – marketing analytics tell you if your marketing programs are working.

You want to gather your data from all of your marketing channels and consolidate it into one common view. From here, you can decide how to drive your future marketing efforts.

To increase your lead generation and ultimately your conversions, you’ve got to know how to interpret your data.

Many business owners think marketing analytics are best left to the experts. We’re here to tell you that you are the expert. No more worries about metrics. You can do it.

To create your report, you want to attend to these items first:

  • Ask yourself what you want to learn.
  • Find the report that answers that question.
  • Put it into your overall marketing analytics.
  • Include a balanced assortment of reports.
  • Assess your strategies.
  • Then, you can use your report to change or revise your marketing strategy.

Here’s how to make marketing analytics simple and easy to understand.

Take Little Bites

When gathering your data, you often have access to multiple metrics. In the beginning start small.

A good place to begin is with page views, conversions and visitor information.

You want to track the most important information first. After you get accustomed to analytics and reporting, you can dive deeper for more metrics.

Marketing experts put much of their emphasis tracking conversions. Why?

This is a much more accurate number for you to gauge your success. Conversions track actual customers doing something on your website, like signing up, downloading information or buying something.

Your conversion rate focuses on dollars and the value of your visitor.

Be the Master

The true analytics expert knows which metrics and data matter and which ones don’t matter so much.

The fact is you don’t need to track everything. It’s too hard to stay on top of it all.

For example, if you want to focus on lead generation, your most important data is page views and your opt-in rate.

Understand Your Data

It also helps to narrow your focus to the most relevant metrics so you know what data to capture.

Here are some areas to look at depending on your business:

Ecommerce businesses can look at conversion rate, total revenue, orders completed, average order value, drop off rate and where that happens and full on cart abandonment.

A business to business company might look at page visits, page views, conversion rate and leads generated.

A business to consumer company might focus on conversion rate, click-through rate and orders completed.

Remain Objective

It’s easy to selectively look at your data and search for things that confirm a hypothesis. You might have something in mind you want to confirm and find data that validates it, but that leads you to ignore all of the contrary information.

Don’t get caught up looking for metrics that confirm what you expect and disregard all other data.

Be objective and look at the data from multiple angles.

For example, many people think a high bounce rate is due to the fact that visitors didn’t like your page. But you have to ask these questions:

  • What is happening?
  • Why is it happening?

Your first instinct is to attribute a high bounce rate to people not liking your page. Yet, there are many other reasons your landing page may have a high bounce rate:

  • Your content is superb and meets the users’ needs, and you only have one call to action that people take and then “bounce” off.
  • The landing page was simply to collect an email address, thus they bounce when they were done.
  • Your page load time is too high.
  • Your page doesn’t meet users’ needs.
  • Users landed on your page from a Google Ad campaign, and your page didn’t match the ad.

The goal is to assess why you have a high bounce rate before arbitrarily deciding you have to redo your entire page.

Know the Value

You’ve probably searched Google for “What’s a good conversion rate?” That isn’t necessarily the same information for everyone.

You want to understand the value of your analytics for your industry. Don’t stack your business up to businesses in other industries because their “good” conversion rate may not be yours.

Your Google search should instead be for, “What’s a good conversion rate in my industry?” Once you’ve narrowed down the field, you really can compare rates.

Comparing to unlike industries sets you up for misplaced expectations.

Final Thoughts

Now that you know how to make marketing analytics simple and easy to understand, we want to leave you with a few more thoughts.

Take advantage of these advanced ways to break down your marketing into analytics you can understand.

If you don’t, you’ll end up with a bunch of marketing information cobbled together that has no relationship with one another.

To make the best decisions for your business, you have to take your entire marketing picture into account.

This means your social media insights, your Google analytics and your emails stats. It means taking a look at all of your marketing efforts in one place so you can decide how to proceed.

Use your marketing analytics to make sound business decisions and drive your future marketing. Use them to refine and test your lead generation to increase your profits.

Tie your marketing efforts to your leads to your bottom line, and you’ll quickly see what’s working and where you can improve.

So, say goodbye to marketing analysis paralysis. Use these advanced tips to make it work for your business.

Are you ready to squeeze more profit out of your website by analyzing your marketing metrics? That’s terrific! We’re here to help you optimize your website so it works fluidly for your website visitors. In fact, we promise you we’ll do just that.

 With our guarantee, you can rest assured we will increase your profits through landing page optimization.

 If you’re ready to work with the leader in landing pages and conversion rate optimization, contact us today.

We’ll provide you with our FREE site performance analysis so we can work on your landing page conversion rates.

Image: Kazuend

 

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Google Analytics: How to Set Up a Simple Goal

Google Analytics provides a great feature for website owners to be able to track specific campaigns, also called a goal. It can be places on pages, forms, or anything you are wanting to track for to see if a campaign has an effective website conversion. It also tracks how the visitor arrived to the area…

The post Google Analytics: How to Set Up a Simple Goal appeared first on Diamond Website Conversion.

google-analytics-thumbnailGoogle Analytics provides a great feature for website owners to be able to track specific campaigns, also called a goal. It can be places on pages, forms, or anything you are wanting to track for to see if a campaign has an effective website conversion. It also tracks how the visitor arrived to the area you want to convert.

This works great after you’ve tried A/B Testing so you can verify the results from live traffic. In this article, you’ll learn how to set up a simple goal in Google Analytics.

Google Analytics: How to Set Up a Simple Goal

Please note, if you haven’t added your site to Google Analytics, then you can’t take advantage of the goal tool until you do. Aside from adding your site to Google Analytics, you will also need to apply the generated tracking code to your website.

The first step is in creating a simple goal is by clicking on your site in the Google Analytics dashboard. On the right hand side, scroll down to the area called Conversions. If you click on it, the area will expand and show you other links. Look for the area called overview as shown below.

googleanalytics-goals-screenshot-1

Now, you can either do this and be led to set up a simple goal or you can also click the Admin tab at the top. Image is below. In order to view the image larger and much better, you will have to right click on the image to open it in a new tab or window.

googleanalytics-goals-screenshot-2

On the last column under View, is an area called Goals. You’ll click that and be led to the page that has an area much like the image below.

googleanalytics-goals-screenshot-3

Click on the red button to create a goal. Once you have, you will need to name your goal and tell it hat type of tracking you want. In the case of this tutorial, and it being how to set up a simple goal, we’ll choose the first option called Destination. This is great for contact forms or lead generation forms. Once you have selected the option on how you want to track your goal, then click the blue button that says Next Step. See the example image below to see how you should proceed.

googleanalytics-goals-screenshot-4

In the next step, you tell it what page you are wanting to land on. You do not put the full URL. See the image below for how this step should go.

googleanalytics-goals-screenshot-5

Before hitting the blue button that says Create Goal, make sure to click the link that says Verify this Goal. This helps to make sure that your goal will work and checks it against your previous 7 days of stats on Google Analytics. In the case that you just joined and don’t have 7 days of stats, then proceed by clicking the button to create the goal. You can always check after a few days if the goal is actually working.

Once this has been set up, you won’t have to mess with it any more. You can just sit back and analyze how your goal is doing. Simple, right? There are other ways you can set up a goal in Google Analytics, like how long visitors are staying on your site (called Destination), by how many pages visits (Pages/Screens per Visit), or Event (like from watching a video.)

Have you taken advantage of setting up a goal in Google Analytics? Did you find it easy?

The post Google Analytics: How to Set Up a Simple Goal appeared first on Diamond Website Conversion.

What Do You Do After You First Apply Google Anayltics to Your Website?

When you get into creating and managing a website, at some point you’re going to hear about Google Analytics, especially being told you need to have it on your website. Regardless if you’re a blogger, a small business owner, or a big corporate business, you do need a tool to measure your site’s progress. Google…

The post What Do You Do After You First Apply Google Anayltics to Your Website? appeared first on Diamond Website Conversion.

google-analytics-thumbnailWhen you get into creating and managing a website, at some point you’re going to hear about Google Analytics, especially being told you need to have it on your website. Regardless if you’re a blogger, a small business owner, or a big corporate business, you do need a tool to measure your site’s progress. Google Analytics just happens to be a good one that is also free to use.

So…

What Do You Do After You First Apply Google Anayltics to Your Website?

The majority of users may look in on their stats once a day or once a week. Google Analytics provides quite a bit of statistics. You can even set campaigns to analyze traffic from your website and some of your social network handles.

It’s quite alright to take a frequent look at your stats, but if you’re just looking at them and wishing your traffic to improve, then you’re missing out on what Google Analytics can do for you. It takes analyzing what’s going on and planning a campaign to drive attention to those areas of your website that you want people to see.

The great thing about most stats programs, including Google Analytics is that they provide exactly what information you need to know about your visitors. You can even find out if you’re targeting the correct audience, and at what times they hit your website.

Once you’ve installed Google Analytics on your website, you should let it do it’s job in collecting information. After about 3 weeks to a month, you should have a nice tentative spread of your website’s traffic.

When installing Google analytics to your website for the first time, some of the most important stats you should look at are:

  • Pageviews
  • Percentage of new visitors
  • Percentage of returning visitors
  • Bounce rate
  • How you are acquiring your visitors (where are they coming from)
  • Keywords

While there are a TON of other stats, your first time through should be to gather this information and start to put together a first campaign.

Your keywords, acquisition, and your bounce rate with each campaign you plan will change in time depending on how you adjust your website conversion plan.

Keywords

Before you even look at your stats, you really should already have a list of keywords that you’ve been wanting to work on for your website. If your analytics in Google are not coinciding with your intended list, then you’ve got homework to do in creating content around those keywords. Don’t worry, some people have websites for a few years before realizing that they’ve been missing out on capitalizing on being more laser focused on their keyword strategy.

Acquisition

If your website is brand new, you might not have too much information on how you’ve been acquiring your visitors. You will have a small idea, and can use those stats to either focus on those places that are sending you traffic, or working on trying to get traffic from new sources. It might take making sure your website is properly listed on search engines, creating social network handles, and sharing your content.

Bounce Rate

Bounce rate gives you a percentage of how many of your website visitors are only viewing one of your pages, and then leaving. Your bounce rate should never be high. In fact, your strategy should be in converting those visitors to fill out your lead forms, buy your product, share and comment on your blog posts, or even subscribe to your newsletter.

If you can put a plan together that gives you a low bounce rate, great acquisition sources, and above all, making a return on investment, you’re on the right path to great website conversion. The great thing is that Google Analytics is free to use… so what are you waiting for? Go forth and find out how your website is performing!

Do you use Google Analytics in your website conversion strategy? Do you still struggle with deciphering those stats and putting a plan together? If not, what advice do you have for newbies just hooking their website’s up to Google Analytics?

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